Shanna Ford has more than 15 years of experience in clinical trial billing compliance and financial management. Her work supports Academic Medical Centers, hospitals, and site networks across clinical trial budgeting and negotiation, Coverage Analysis, post-award activities, CTMS implementation, and clinical research process improvement.

Her experience at the intersection of billing compliance and clinical trial finance offers a practical perspective on an emerging challenge for research organizations: understanding the financial consequences that remain after a service is deemed billable.