Heather Kim is a Quality Assurance Manager at WCG IRB with over 13 years of experience in research compliance and quality assurance. She leads a team responsible for regulatory audits, client audits, noncompliance investigations, CAPA management, ISO certification, and SOP governance . Heather holds both the Regulatory Affairs (RAC) and IRB Professional (CIP) Certificates and is a self-proclaimed regulatory nerd. During her tenure at WCG IRB, she has successfully managed numerous Sponsor and CRO audits and has hosted FDA inspections with no 483s issued.