This session explores how organizations can strengthen clinical trial operations by combining human-centered leadership with agile, excellence-driven practices.  Speakers will highlight practical behaviors and communication techniques that improve clarity, alignment, and decision-making across teams.  Attendees will gain actionable tools and leadership frameworks – grounded in real world scenarios – to enhance predictability, quality, and performance in their day-to-day clinical operations.

Learning Objectives:

1. Identify the leadership practices that elevate clinical operational excellence.
2. Apply practical leadership behaviors to improve communication and cross-functional collaboration.
3. Describe how the use of structured frameworks and tools can enhance predictability, quality, and team performance.